Introduction

Welcome to Webdesk, a web design and development agency located in Ratmalana, Sri Lanka. Our mission is to help build your digital future by providing high-quality web design and development services. By using our website and services, you agree to be bound by the following terms and conditions. Please read these carefully before using our website or engaging our services. If you have any questions or concerns about our terms and conditions, please contact us at +94 75 360 2896.

Services

Webdesk provides a range of web design and development services to help our clients to build their digital future. Our services include but are not limited to:

  • Website design and development
  • Front-end Website Development
  • E-commerce website design and development
  • LMS website design and development
  • Web application development
  • Search engine optimization (SEO)
  • Content creation and management
  • Website maintenance and support

Please note that the scope of our services may vary depending on the specific needs of each client. We will work with you to determine the best course of action and provide a detailed proposal outlining the scope of work and estimated costs before beginning any project.

Fees & Payments

Webdesk charges fees for our web design and development services, as outlined in our proposal or contract. The fees may vary depending on the scope of work, timeline, and complexity of the project.

Payment for our services is due in accordance with the terms outlined in our proposal or contract. We may require an upfront deposit or partial payment to begin work on a project. Final payment is due upon completion of the project or at intervals as agreed. Usually, you have to pay every external charge (Domains, Hosting, Theme, 3rd party plugins, etc.) except the developing cost.

We accept payments via online visa/master (debit/credit) card payments, Bank transfers, and Crypto Payments (USDT). Any additional costs, such as bank fees or transaction fees, will be the responsibility of the client.

If payment is not received in accordance with our terms, we reserve the right to suspend or terminate our services until payment is received. We also reserve the right to charge interest on any late payments at a rate of 1.5% per month or the maximum rate allowed by law.

Please note that all fees and charges are non-refundable unless otherwise agreed upon in writing.

Intellectual Property

Webdesk retains all intellectual property rights related to the web design and development services provided to our clients. This includes but is not limited to, all designs, logos, images, and code created for the client.

The client is granted a non-exclusive, non-transferable license to use the intellectual property for the specific purposes outlined in the contract. The client may not use the intellectual property for any other purposes without the prior written consent of the Webdesk.

Any materials provided to Webdesk by the client, including logos, images, and content, are the property of the client or their respective owners. The client represents and warrants that they have all necessary rights and permissions to use and provide such materials.

Webdesk will not be liable for any infringement of intellectual property rights resulting from the use of materials provided by the client. The client agrees to indemnify and hold Webdesk harmless from any claims, damages, or expenses arising from any infringement of intellectual property rights resulting from the use of such materials.

If the client wishes to use any of the intellectual property created by Webdesk for purposes other than those outlined in the contract, they must obtain the prior written consent of Webdesk and may be subject to additional fees or licensing terms.

Warranties and Disclaimers

Webdesk warrants that the web design and development services provided to our clients will be performed in a professional and workmanlike manner, in accordance with industry standards. We further warrant that any materials or intellectual property provided to the client will not infringe on the intellectual property rights of any third party.

Except as expressly set forth in the contract, Webdesk makes no warranties, express or implied, with respect to the services provided, including but not limited to any warranties of merchantability, fitness for a particular purpose, or non-infringement.

Webdesk will not be liable for any damages, whether direct, indirect, incidental, special, or consequential, arising out of or in connection with the use of our website or services, including but not limited to any loss of profits, data, or business opportunities.

The client acknowledges and agrees that they use our website and services at their own risk, and that the entire risk as to the quality and performance of the services is with the client. Some jurisdictions may not allow the exclusion of certain warranties or the limitation of liability for certain damages, so the above limitations may not apply to you.

Termination and Cancellation

Either party may terminate the contract at any time upon written notice to the other party if the other party breaches any material term or condition of the contract and fails to cure such breach within 5 days after receiving written notice of such breach.

Either party may also terminate the contract upon written notice to the other party if the other party becomes insolvent, files for bankruptcy, or otherwise ceases to conduct business in the ordinary course.

If the client wishes to cancel the contract for any reason other than a breach by Webdesk, they must provide written notice of cancellation to Webdesk. In such cases, the client may be responsible for any fees or expenses incurred by Webdesk up to the date of cancellation.

Upon termination or cancellation of the contract, Webdesk will provide the client with all materials and intellectual property created or obtained in connection with the services provided, subject to the terms and conditions of the contract.

Display in Webdesk’s Portfolio

The client agrees that Webdesk may use the client’s project, including but not limited to screenshots, images, and descriptions, in Webdesk’s portfolio and marketing materials for the purpose of promoting Webdesk’s services to third parties.

If the client does not wish for their project to be included in Webdesk’s portfolio, the client may request that Webdesk remove such materials in writing. Webdesk will make commercially reasonable efforts to remove such materials as soon as practicable.

Changes and Revisions

The client is entitled to make changes and revisions to the project during the course of the project, subject to the following conditions:

  • The client may make changes and revisions to the project until it is completed to the client’s satisfaction, subject to Webdesk’s approval.
  • If the client approves a design or other deliverable and later requests a change, the client will be allowed to make one change only.
  • After the project is completed, the client may make up to three major changes to the website, including the addition of one new page, at no additional charge. Major changes include changes to the website’s design, layout, or functionality.
  • Minor changes to the website may be negotiated separately and are not included in the three free revisions.
  • After the three free revisions have been exhausted, any additional revisions will be billed at LKR 500 per hour of service, which may be subject to change without notice.
  • Any external services or products required to make a change or revision to the website will be the responsibility of the client and will be billed separately.

Webdesk will make commercially reasonable efforts to accommodate the client’s change requests in a timely and efficient manner. However, Webdesk reserves the right to charge an additional fee or request an extension of time if the requested changes are substantial or will impact the timeline of the project. The client agrees to cooperate with Webdesk in the revision process and to provide timely feedback and approvals.